Privacy policy
Draft: to be reviewed and confirmed by S.O.S Mechanics before launch.
Who we are
S.O.S Mechanics is the data controller for personal information collected through this website. You can contact us at sosmechanics@outlook.com or on 07539 075480.
What we collect
When you request a quote we collect the details you provide:
- your name, telephone number and email address
- vehicle details (registration, make, model, year and mileage)
- the service you need, your description of the issue and any photos you upload
How we use it
We use this information only to respond to your enquiry and provide a quote. Our lawful basis is taking steps at your request before entering into a contract. We do not sell your information or use it for marketing.
How long we keep it
Enquiries and uploaded photos are stored securely and automatically deleted after 90 days unless they become part of a job we carry out for you.
Cookies, analytics and maps
We use Google Analytics to understand how visitors use our website, only if you accept analytics cookies. You can change your choice at any time using "Cookie settings" in the footer. We never send your name, contact details, registration or enquiry text to analytics.
Our location map is provided by Google Maps. When the map loads, Google may collect technical information and set cookies according to its own privacy policy.
Your rights
You can ask to access, correct or delete your personal information, or object to how we use it, by contacting us. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).